Free Worldwide Shipping
Every order ships free to every destination we serve — no minimum spend, no hidden handling fee. There is no extra charge at checkout for deliveries within our shipping network, which covers North America, Europe, the UK, Asia-Pacific, the Middle East, and most other regions of the world.
Processing Time
Orders are processed within 1–3 business days (Monday–Saturday, excluding public holidays in China) after payment clears. You will receive a dispatch email with your tracking number as soon as the parcel leaves our facility.
Estimated Delivery Times
- United States & Canada: 8–18 business days
- United Kingdom, EU & most of Europe: 8–20 business days
- Australia & New Zealand: 8–18 business days
- Asia-Pacific (Japan, Korea, Singapore, Malaysia): 5–14 business days
- Middle East, Latin America & other regions: 12–28 business days
These are carrier estimates, not guarantees. Peak seasons, customs inspections, weather and remote-area deliveries can add time. Tracking may take 2–5 days to show its first scan.
Tracking
All parcels ship with tracking. Track your order from the dispatch email, or reply to that email and we will check it for you.
Customs, Duties and Import Taxes
International orders may be subject to import duties or taxes levied by the destination country once the parcel arrives. Unless duties were prepaid at checkout, these charges are the buyer's responsibility and are collected by the carrier or customs office. We declare parcels accurately and cannot under-value shipments. Customs delays are outside our control, but if a parcel is held we will assist with any documents the customs office requests.
Incorrect Address and Failed Delivery
Please check your shipping address carefully. We cannot change the destination once dispatched. If a parcel is returned to us because of a wrong address, refusal to pay customs duties, or failure to collect it, we can resend it at cost to the buyer, or refund the product price minus the actual shipping cost incurred.
Items Lost or Damaged in Transit
If tracking stops updating for more than 15 business days, or your device arrives damaged, contact us within 7 days of the last tracking event and we will file a claim with the carrier, then send a replacement or refund. Please keep all packaging materials until we tell you otherwise.
Questions? Email us at beaugutsy@gmail.com or WhatsApp/Call +86 188 1928 1680. We reply within one business day.